Information you provide
The enquiry form collects your name, phone number and/or email address, preferred contact method, property type, selected services, property address and any job details you choose to include. There is no photo upload on this website. Photos sent separately by email become part of your correspondence with the business.
Why this information is collected
Your information is used to respond to the enquiry, discuss the property and work requested, prepare a quote and manage related customer communications. An enquiry is not a confirmed booking. Please include information relevant to the job and avoid sending sensitive information that is not needed.
Website and enquiry providers
The live website is hosted using Vercel and enquiry records are stored using Supabase for access through the private business dashboard. These providers process information to operate those services. Email and phone communications also use their respective service providers. The locations in which providers process data, and any overseas disclosure, need to be confirmed for the final policy.
Technical information
The enquiry service uses a protected, hashed network identifier to limit repeated submissions and a submission reference to prevent duplicate enquiries. Hosting providers may process technical request information to operate and protect the service. The website uses Google Analytics to measure visits, pages viewed, quote-button clicks, enquiry form starts, successful enquiry submissions, phone and email link clicks, and FAQ answer openings. Google Analytics uses cookies and online identifiers to provide these reports. The website does not send enquiry names, email addresses, phone numbers, property addresses or job details to Google Analytics. Advertising personalisation is disabled. Learn how Google collects and processes information and how to opt out of Google Analytics.
Storage and access
Enquiry records are held in the business’s private system. The final policy must describe who can access them and confirm the business’s retention and deletion practices; a retention period has not yet been specified.
Questions, access and corrections
To ask about information you have provided, request a correction or raise a privacy concern, email info@knexteriors.com.au or call 0422 468 161. The final policy must confirm the complaint-handling process and any applicable external escalation options.
External links
Links to Instagram and Facebook take you to separate services. Their privacy policies apply when you use those services.